Employment Description
Position: Host or Hostess
Location: Island House Hotel
Job Summary
The host(ess) is responsible for greeting customers in a timely fashion, seating customers and all necessary side work. Service is the primary responsibility. A friendly, positive and courteous attitude toward customers and co-workers is necessary.
Principle Duties and Responsibilities
- Responsible for opening and closing procedures.
- Must be familiar with menu.
- Must be familiar with daily specials and prices.
- Responsible for filling out daily tip report.
- Punctuality.
- Responsible for a neat, clean, and professional appearance.
- Other duties as assigned.
Knowledge, Skills and Abilities Required
- Must have excellent communication skills.
- Basic math and reading skills.
- Must be able to understand and carry out instructions.
- Must be able to maintain a professional manner under stress.
Reporting Relationships
Food & Beverage Manager and General Manager
Uniform Items Required
- Hostess Dress Clothes (dresses, skirts, blouses, slacks, sweaters, etc.)
- Host Dress Clothes (dress shirts, ties, trousers, sweaters, blazers, etc.)